Did that really happen? We deal with a large number of banks and bank employees throughout the year and we’re always amazed at some of the things we see from community banks. We expect craziness at the big banks! But
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Forget the Millennials, fix the selfie mentality in your culture One could argue that the selfie was first introduced by Narcissus in Greek Mythology as he admired and fell in love with his own reflection in a pool of water. This same narcissistic,
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The best of the worst community banks It’s amazing how many community banks seem to be satisfied with the status quo of just getting by, thinking it’s a good day when the regulators don’t write you up. Many are satisfied with
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30% of your current employees are involved in Pirate activity In today’s banking environment, many community bankers are pressing for ways to generate additional income by finding new fee sources or raising fees. Some are falling back on mass marketing, while
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The best of the best of the best! This is the big lie in community banking… We’re the best! Ask most community bankers about their bank, their people and their service and you will be told they provide the best service
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Community bank leaders paralyzed by fear You’ve probably heard the phrase, “Analysis Paralysis”, which is basically the act of analyzing every single “what if” scenario before making a decision. The end result is corporate paralysis where nothing ever gets implemented. However, there is
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One customer’s point of view Many years ago when I opened my first solo checking account I headed straight to my small town Community Bank with a reputation for great customer service. That bank lived up to its phenomenal reputation.
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Generation stereotypes and your community bank There have been so many articles and blogs written recently on how to win the millennial banking business or how to change your bank to fit the desires and needs of the millennials. Just google “millennials
Read more →Priorities… We all have them. They’re what we place first and foremost in our lives. Typically, most of us will have the four main priorities of Faith, Family, Health, and Finances (your order of these may be different). Beyond this, we
Read more →Where is your focus? Too often people focus on the wrong things and as a result end up in the wrong place. As a manager and leader, life becomes much easier and rewarding when you’re focusing on the right things.
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