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Archive for the Scott Sensat Category

Strategic Planning – Community Banks

Over the past 30 days we have been directly or indirectly involved in the development of several bank strategic plans. The first thing you notice is how many of last year’s objectives were not met. The next thing you notice

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Leaders – Deposit Acquisition – Resistance is Futile!

To all Presidents and Retail leaders,We are now into the fourth month of our intense focus on Deposit Acquisition (DAQ). At least 80% of leadership is currently supporting the DAQ process. Unfortunately only 40% of branch employees and 33% lenders

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>Are you putting the “Un” in Unadaptable?

> Still refuse to use a cell phone? This “email” stuff is a fad, I’m sticking with the fax machine! Still playing 8-track tapes instead of mp3’s? Wi-Fi and High-Def… what’s that? If my customers want it they’ll ask for

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Profit Pirates – That’s our story and we’re sticking to it!

Inner branding By Bernstel, Janet BighamPublication: ABA Bank MarketingDate: Tuesday, April 1 2003 While trying to institute any new initiative in your bank, you’re bound to run into the profit pirates. These are the “We’ve tried that before and it

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Top Bank – Relationship-based Customers Only

I spent the morning at a bank we have been working with for the last 6 years. This bank’s current net interest margin is 4.45%. The primary reason for such top performance is that they focus on the relationship-based customer

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Are the phones that distracting?

I’ve done a few phone shops over the past couple of weeks and every time I do this I become more convinced that over 80% of employees view the phone as a distraction instead of an opportunity. Many times the

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SCMG, Inc.
9 Laurelwood Dr
Covington, LA, 70435
(800) 560-1127

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