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5 Ways Your Community Bank Is Giving Up

5 Ways Your Community Bank Is Giving Up

Community Banks Are Giving Away Their Competitive Advantage As dumb as it sounds, many community banks are voluntarily giving their primary competitive advantages over to their larger bank competitors. The big banks have the big money behind them and with that they

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Drones in Community Banking – They’re Here!

Drones in Community Banking - They're Here!

The Rise of the Drones! Drones, as most of us think of them these days, can be either good or bad. Amazon delivering packages via drones seems pretty cool and innovative… Good. Creepy neighbor flying his drone above your home…

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Community Banking In A Selfie World

Community Banking In A Selfie World

Forget the Millennials, fix the selfie mentality in your culture One could argue that the selfie was first introduced by Narcissus in Greek Mythology as he admired and fell in love with his own reflection in a pool of water. This same narcissistic,

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The Cutting Edge of Community Banking

The Cutting Edge of Community Banking

Basing your strategic plan on the feelings of a 25 year old? We read articles every week about the demise of the bank branch network and the future of technology in the banking world. While much of this is based on

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Opportunity Is Knocking At Your Community Bank Door

Opportunity Is Knocking At Your Community Bank Door

The smartest community bankers are living the good life Opportunity abounds and the best community banks are taking advantage of it. Competition from the weaker community banks and the large banks is limited at best. The weaker community banks are drowning under the weight

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Attracting Millennials: Targeting Quality Customers vs. A Generation

Attracting Millennials:  Targeting Quality Customers vs. A Generation

Generation stereotypes and your community bank There have been so many articles and blogs written recently on how to win the millennial banking business or how to change your bank to fit the desires and needs of the millennials. Just google “millennials

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Top 5 Excuses Made By Community Bank Managers

Top 5 Excuses Made By Community Bank Managers

Management excuses that are destroying your “Relationship Based Culture” In our last post we discussed the Top 5 Excuses Made by Employees. Today we’re looking at the community bank manager. The manager’s job is to implement the vision and culture of the

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Brand Statement vs Customer Experience

It’s always interesting to see if a community bank’s brand matches it’s customer experience. It’s very easy to post a statement on a website with grand claims as to who you are as an organization. In fact, 95% of community bankers will

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5 Incentive Plan Mistakes

In all our years of implementing and managing incentive programs, we’ve seen just a handful of community banks successfully implement one that was effective and profitable. Most will get something in place only to see average to below average results and

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What’s the Score?

We talk about core scoring in business quite a bit. Amazingly, far too many leaders and manager fail to understand the benefit and importance of keeping score. Every leader should have a core score for the organization. Every manager should have

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