I heard a great story this morning from one of my favorite bankers. It goes like this… There is a man running for the U.S. Senate named Joe Miller that had only 8% name recognition in his state just a
Read more →In order to implement any significant change you must follow a phased in approach. During the innovation phase you will need to involve no more than 10 percent of your employees and customers. The team that you select (both employees and
Read more →I’m convinced I can predict the future. We conduct phone shops each month for many banks and I’m convinced more than ever that I can predict the score of a future shop for the majority of the managers at these
Read more →An interesting article we came across… What the Little Engine that Could and Nuclear Physics Have to Do With Ignition Strategies http://www.pymnts.com/what-the-little-engine-that-could-and-nuclear-physics-have-to-do-with-ignition-strategies/?nl=
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