I was in a pretty interesting meeting this past weekend. A leadership team invited a special, and highly successful, guest speaker to give them a few words of wisdom and direction on moving their organization forward. His key word was
Read more →Schools in my area are closed today. The reason… it’s raining and there is a threat of a thunderstorm… really??? This isn’t an area of the country that gets serious tornados where it may be best to yield on the
Read more →Great leaders spend 40% of their time in the field with their people. This is a primary discipline of great leadership. Unfortunately, many leaders, unbeknownst to them, have voluntarily checked out. In other words, by not spending this time in the
Read more →Take a minute or two and read the article we’ve linked to below. As you read, be honest about where you are; where your team is; where your organization is. Most don’t want to be be extraordinary… Are you part
Read more →Over the past 14 years we’ve conducted thousands of mystery phone shops. Over that same period we’ve had countless numbers of employees approach us saying they were “just shopped”. Some were right buy many more were wrong. In fact, we’ve
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