We’ve read articles recently that incentive plans don’t work. We’ve seen banks end their failed attempts to implement incentive plans, and we’ve dealt with banks that believe employees get a salary for their job so why should they get incentives.
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Trying to think of that perfect Christmas gift for your best business customers? Have you already sent a nicely decorated basket of assorted cheeses, meats and crackers or maybe an awesome can of flavored popcorn? The thought may be in
Read more →It’s always interesting to see if a community bank’s brand matches it’s customer experience. It’s very easy to post a statement on a website with grand claims as to who you are as an organization. In fact, 95% of community bankers will
Read more →90% of all leaders and managers seem to be hopelessly looking for that proverbial, silver bullet that will solve all problems while at the same time, magically produce record profits within the next three tmonths. After that, they’re off to the
Read more →Quite often managers are placed in their role because of experience and performance in a previous role. They are often the resident expert in their department. Sadly though, as a result of being the expert, a large number of managers
Read more →In all our years of implementing and managing incentive programs, we’ve seen just a handful of community banks successfully implement one that was effective and profitable. Most will get something in place only to see average to below average results and
Read more →Our last post was about relationships so we figured we’d stay on the same track for this post. The latest news we’ve read states that there are over 1.35 billion monthly active users on Facebook. And if you look up
Read more →I’ve had checking and other accounts (at different banks) for over 30 years. I’ve had business checking accounts for over 20 years. I’ve had numerous loans over those years. I’ve dealt with regional banks, national banks, but mostly community banks. The
Read more →Priorities… We all have them. They’re what we place first and foremost in our lives. Typically, most of us will have the four main priorities of Faith, Family, Health, and Finances (your order of these may be different). Beyond this, we
Read more →We talk about core scoring in business quite a bit. Amazingly, far too many leaders and manager fail to understand the benefit and importance of keeping score. Every leader should have a core score for the organization. Every manager should have
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