We’ve read articles recently that incentive plans don’t work. We’ve seen banks end their failed attempts to implement incentive plans, and we’ve dealt with banks that believe employees get a salary for their job so why should they get incentives.
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Trying to think of that perfect Christmas gift for your best business customers? Have you already sent a nicely decorated basket of assorted cheeses, meats and crackers or maybe an awesome can of flavored popcorn? The thought may be in
Read more →It’s always interesting to see if a community bank’s brand matches it’s customer experience. It’s very easy to post a statement on a website with grand claims as to who you are as an organization. In fact, 95% of community bankers will
Read more →90% of all leaders and managers seem to be hopelessly looking for that proverbial, silver bullet that will solve all problems while at the same time, magically produce record profits within the next three tmonths. After that, they’re off to the
Read more →Quite often managers are placed in their role because of experience and performance in a previous role. They are often the resident expert in their department. Sadly though, as a result of being the expert, a large number of managers
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