30% of your current employees are involved in Pirate activity In today’s banking environment, many community bankers are pressing for ways to generate additional income by finding new fee sources or raising fees. Some are falling back on mass marketing, while
Read more →
The microwave and community banking Years ago it was said with technology we would all have more free time than ever. The microwave mentality of having technology and resources at our fingertips would reduce our time at work and with
Read more →
The smartest community bankers are living the good life Opportunity abounds and the best community banks are taking advantage of it. Competition from the weaker community banks and the large banks is limited at best. The weaker community banks are drowning under the weight
Read more →
The best of the best of the best! This is the big lie in community banking… We’re the best! Ask most community bankers about their bank, their people and their service and you will be told they provide the best service
Read more →
Oxymoron: A combination of contradictory words In our last two posts we discussed the Oxymoronic Community Bank Employee and the Oxymoronic Community Bank Manager. Now it’s time to talk about the Oxymoronic Community Bank Leader. Here are a few more
Read more →
Community bank leaders paralyzed by fear You’ve probably heard the phrase, “Analysis Paralysis”, which is basically the act of analyzing every single “what if” scenario before making a decision. The end result is corporate paralysis where nothing ever gets implemented. However, there is
Read more →
One customer’s point of view Many years ago when I opened my first solo checking account I headed straight to my small town Community Bank with a reputation for great customer service. That bank lived up to its phenomenal reputation.
Read more →
Generation stereotypes and your community bank There have been so many articles and blogs written recently on how to win the millennial banking business or how to change your bank to fit the desires and needs of the millennials. Just google “millennials
Read more →
How do I motivate my team? With thousands of books, seminars, workshops, and training about motivation, one would think that motivating your team would no longer be an issue. Being that the question keeps coming up, could it be that managers
Read more →
Leadership excuses are killing your “Relationship Based Culture” Should a leader be feared or loved? Are leaders made or born? Wherever you stand on these questions, none of it matters when it comes to making excuses. The leader that lives by the
Read more →
