Oxymoron: A combination of contradictory words Jumbo Shrimp, Student Teacher, Blind Eye, and Alone Together. We define individual performance as the actions employees should take on a daily basis. If your actions don’t match up with your community bank’s expectations, then guess what? You
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Community bank leaders paralyzed by fear You’ve probably heard the phrase, “Analysis Paralysis”, which is basically the act of analyzing every single “what if” scenario before making a decision. The end result is corporate paralysis where nothing ever gets implemented. However, there is
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One customer’s point of view Many years ago when I opened my first solo checking account I headed straight to my small town Community Bank with a reputation for great customer service. That bank lived up to its phenomenal reputation.
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The rise of the machines in community banking Robotics have been commonplace in manufacturing for quite some time. Automation and technology have driven much change in banking over the past decades. Now we see that actual robots or “humanoids” have entered
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Generation stereotypes and your community bank There have been so many articles and blogs written recently on how to win the millennial banking business or how to change your bank to fit the desires and needs of the millennials. Just google “millennials
Read more →I’ve had checking and other accounts (at different banks) for over 30 years. I’ve had business checking accounts for over 20 years. I’ve had numerous loans over those years. I’ve dealt with regional banks, national banks, but mostly community banks. The
Read more →We read this article, Five Things Remarkable Bosses Never Do, from Inc. Magazine the other day and thought they might be reading our articles! It’s a great piece that just reinforces many of the things we coach and believe in.
Read more →The Status Quo is formally defined as the existing state of affairs. Regardless of whether your organization is growing, stagnating or shrinking you should never be satisfied with the status quo. In fact, if you become satisfied then you officially
Read more →Implementation… without it, nothing gets done. Lot’s of things get started, even more things get talked about. That’s what 2-hour meetings are known for… all talk and no implementation. We came across an article this week that classifies different types
Read more →Organizational Disconnect occurs when leadership, management and employees are seeing and operating at different levels of vision. The larger the organization the worse the problem can become. 30,000 Foot Level – Senior Executives, Leadership The vision of the future is
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