Sticking with the Status Quo could be your Bank’s first step to failure Corporate culture has been a hot topic for many years. Some banks want a sales culture, we prefer an advocate or service culture. Some want a family
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What does your cross-sell and incentive program promote? By now we’ve all read or heard about the Wells Fargo incident and their infamous cross-selling and employee incentive plan. It’s easy for some to blow this off as a “big bank” thing, thinking your
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Most community banks have two cultures and don’t even know it So often community bankers spend time worrying about the competition. How do we beat the big banks? How do we keep up with their resources and technology? They worry about other community
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Don’t be fooled by the Pirates Profit Pirates are a sneaky bunch, but if you know what to look for, they’re pretty easily seen. There’s a high probability that 30% of your coworkers are pirates. We’ll assume you’re not one
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The smartest community bankers are living the good life Opportunity abounds and the best community banks are taking advantage of it. Competition from the weaker community banks and the large banks is limited at best. The weaker community banks are drowning under the weight
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Management excuses that are destroying your “Relationship Based Culture” In our last post we discussed the Top 5 Excuses Made by Employees. Today we’re looking at the community bank manager. The manager’s job is to implement the vision and culture of the
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We’ve read articles recently that incentive plans don’t work. We’ve seen banks end their failed attempts to implement incentive plans, and we’ve dealt with banks that believe employees get a salary for their job so why should they get incentives.
Read more →In all our years of implementing and managing incentive programs, we’ve seen just a handful of community banks successfully implement one that was effective and profitable. Most will get something in place only to see average to below average results and
Read more →I’ve had checking and other accounts (at different banks) for over 30 years. I’ve had business checking accounts for over 20 years. I’ve had numerous loans over those years. I’ve dealt with regional banks, national banks, but mostly community banks. The
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