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Archive for the Attitude Category

Profit Pirates Within Your Community Bank – Part 2

Profit Pirates Within Your Community Bank - Part 2

Don’t be fooled by the Pirates Profit Pirates are a sneaky bunch, but if you know what to look for, they’re pretty easily seen. There’s a high probability that 30% of your coworkers are pirates. We’ll assume you’re not one

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The Disappearing Branch

My wife called our bank at 9am the other morning and no one answered the phone. She called back a little later and someone answered after the 15th ring. This is not uncommon when calling this bank. Once she reached

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What Do You Expect?

Here’s a phrase to always keep in mind… “Don’t expect what you’re not giving.” It’s probably not the most popular phrase or widely accepted phrase in the entitlement culture we live in today, but it’s very accurate. Typically, most people expect

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Tear Down vs. Build Up

My partner, Nolan Knight, often tells the story of  his daughters spending hours building a playhouse out of gym mats and how his 3-year old son can tear down their work within seconds. The moral of the story is that

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“Stomping Ants While Elephants Are Running Wild!”

I heard this quote today and thought how appropriate it was for many organizations on a day-to-day basis. It’s an indictment on how the day can be spent on things that don’t matter much in the big picture and quite

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I Swear?

We came across this article from Fox Business over the weekend titled, How Swearing At Work Could Ruin Your Career. Interesting article, but seriously, if you don’t have enough sense not to swear at work or don’t realize the negative

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5 Signs You Might Be The Last To Know

Have you ever moved on to a new job or a different position in your organization or with a new company only to realize how unhappy and unproductive you were in the old job? It’s interesting that many of us

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Make a U Turn

It’s easy to go about life and work and point out failures of others and where they need to improve. It’s easy to look at an organization and point out imperfections, criticize leaders or the boss. It’s really easy to

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How Thick Are Your Glasses?

This video from the A&E TV show, Duck Dynasty, is a pretty good example of what happens when your glasses get too thick. I’m not much into reality TV but for whatever reason this show has caught my attention. After

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Is Your Organization Squeaky?

We’ve all heard the phrase, “the squeaky wheel gets the grease”. What amazes me is the sheer ineptness of leaders and managers that actually apply that philosophy to their organizational culture. In fact, it’s the complete opposite of an advocate-based

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