“How did you hear about us?” That’s it. That’s the question. Every employee that opens accounts at your bank should be asking this question of all new customers. If an existing customer is opening a new account, the employee should
Read more →Over the past 30 days we have been directly or indirectly involved in the development of several bank strategic plans. The first thing you notice is how many of last year’s objectives were not met. The next thing you notice
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