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Monthly archive for October 2010

Burn the Boats

Take a few minutes to watch this video of Andy Andrews “Burn the Boats”. This video can apply to all areas of life. As you watch it, think about your commitment to your company and your career. We talk a

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Be a Life Giver!

They key to a successful business is having a network of Advocates singing your praises. It’s called word of mouth marketing and it works every time it’s implemented. One aspect often neglected in an Advocate Culture is making yourself an

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Who’s Replaceable?

There are times as a manager and leader when an employee has to be replaced. Take a minute to listen to the audio and hear which two types of employees should be replaced. Listen to the full Q&A for this

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Being Remarkable

Take a quick minute to read the success story of Katie, a teller supervisor and remarkable employee at a remarkable branch, explaining how she generated business for her branch and helped a friend at the same time. Katie’s Story… When

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There Might Be A Problem…

Bank of America has been losing 18% of its checking accounts annually according to CEO Moynihan. Other large banks are in the same position.  If your bank is not growing the number of net checking accounts by 15% a year

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Managers Beware – You may not want to join the “rebel alliance”!

This is the time of year that leadership will often make decisions that may upset even the most engaged managers.  Under no circumstance should you ever express your concerns in front of your direct reports.  It is only acceptable to

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A Management Non-Negotiable

Take a couple of minutes to listen as Nolan Knight explains a key component of coaching…. belief in your direct reports. This is a clip from a recent session on Coaching. http://www.divshare.com/flash/audio_embed?data=YTo2OntzOjU6ImFwaUlkIjtzOjE6IjQiO3M6NjoiZmlsZUlkIjtpOjEyODg2MjIzO3M6NDoiY29kZSI7czoxMjoiMTI4ODYyMjMtN2M0IjtzOjY6InVzZXJJZCI7aToxNzY5MjM0O3M6MTI6ImV4dGVybmFsQ2FsbCI7aToxO3M6NDoidGltZSI7aToxMjg3NDQ5Nzk1O30=&autoplay=defaultCoaching – Belief

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Deposit Acquisition (DAQ) – Mobile Banking Overview

The future of banking is mobile banking! Mobile banking is the ability to perform the majority of banking transactions over a mobile phone. The primary benefits of mobile banking are: Convenience Transactions are completely portable and do not require an in-person

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What Is Your Impact?

It seems like one of the most difficult things we do at SCMG is convince managers of the importance of meeting with their direct reports on a daily basis. So we’re going to rename the daily meeting to the “Daily

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Hello world!

Welcome to WordPress.com. This is your first post. Edit or delete it and start blogging!

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