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Monthly archive for May 2012

Bored Out Of A Job

I read this article from Forbes, “Bored in the Office: Is it the New Productivity Killer?“. Pretty interesting piece and something to be aware of if you’re a manager. The article mentions that employees who don’t know the purpose for

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Stop and Smell the Roses

It’s a common phrase and one we should listen to at times. Too often we get caught up in the day to day routine and it becomes such a routine that we get pretty good at going through it very

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A Telephone Disconnect

Whether it’s a community bank or a national bank, the results are usually the same. When we shop a bank branch for CD rates, loans, checking accounts, etc. we get roughly 95% just going through the motions and treating the

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Watching vs Doing

Take a few minutes to read this article we came across today titled, “Newsflash: Facebook isn’t real life“. It’s a great article on watching vs doing. As you read it, think about what you’re doing today. Are you proactively doing…

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Incentives Gone Bad

I read an article the other day about a police department in Maryland giving away a $1 bill to drivers who have all occupants wearing a seat belt. Not wearing a seat belt? They’ll give you informational literature and maybe

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What do you really think of your customers?

We hear comments all the time from bankers that “we love our customers” or “we care” or “we give great service”. But what do you really think of your customers? Your actions often tell the real story. We’ve written a

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You can’t win the lottery if you don’t buy a ticket

I saw a tweet @johnmaxwellco today that asked, “What’s one dream you would love to see come true?”. My first thought was… To win the lottery! My next thought was it might be difficult to win being that I don’t

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What are you doing on the busiest day of the month?

Branch Managers and Officers… Take 40 seconds to listen to this audio clip of Nolan speaking to a group of branch managers about “showtime” on the busiest days of the month. If you’re a branch manager or a loan officer,

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When It’s Good Not To Graduate

I’ve been getting lots of graduation cards over the past few weeks. It’s pretty exciting to those seniors, having the accomplishment of completing high school. Many will begin a career and the next stage of their life and many will

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Mixed Up Nuts Get Cracked

Mixed Messages come from the Mixed Up Nuts that eventually get cracked. Are you feeling squeezed? Having a hard time keeping up with who you told what? Is your motto, “do as I say, not as I do”? Be careful…

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