We read an interesting article today that is an interview with Ari Weinzweig who co-founded Zingerman’s Delicatessen in 1982 with a $20,000 bank loan. Today, the company is an Ann Arbor, MI institution, and Weinzweig has branched out into a
Read more →I’ve heard comments from employees for years saying… “We love our customers”, “We give great service, it’s what makes us different”, “Our customers love us”… you get the idea. Over the past month I’ve asked over a thousand employees if
Read more →Friday, Oct. 7th is “Fair Day” in my home town of 12,000 people. Fair Day means the fair is coming to town for the weekend and on Friday the town pretty much shuts down. The city is closed for business!
Read more →It about drives us crazy when we hear people make the excuse of not doing something critical to their own success or the organization’s success because they were doing something else. It seems as though the simple art of multitasking
Read more →Take a minute to read the attached article titled “What’s Better Than a Big Fat Paycheck”. Many of the things in the article seem familiar to what we’ve discussed over the years… Things like your goals, your attitude, loving what
Read more →Are you a banker or do you just work in a bank? Are you a builder or do you just happen to work for a carpenter and drive nails? Pick your business or industry and apply the same question. Years
Read more →“Imitation is the greatest form of flattery”. I’m sure you’ve heard that quote before. In addition to flattery, imitation can also quite embarrassing. Ever have a child repeat something you said that you thought was private? Think about it, you
Read more →We came across this quote the other day by former Alabama coach, Paul “Bear” Bryant… “It’s not the will to win that matters – everyone has that. It’s the will to prepare to win that matters.” While we’re not the
Read more →I’ve heard this question or something similar to it over the years… “Is it better to be loved as a leader or to be feared as a leader?” I really don’t like the question that much because being a great
Read more →This is an old quote but still one of our favorites… “Those who think they know everything are annoying to those of us who do.”
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