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Archive for the Employee Development Category

Are You Managing Them Crazy?

A Person’s Mental Health Gradually Improves in the Weeks After a Layoff. We saw this headline today on twitter from the Harvard Business Review @TheDailyStat. It goes on to state that at first when an employee is laid off his

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Selling Refrigerators!

Check out this video of a comedian explaining how refrigerators are sold. It’s pretty funny but sadly this type of selling might be considered remarkable in many businesses. In fact, a lot of businesses won’t even put out this much

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10 Things to Stop Sharing at Work

We’re all about being a team player and getting to know your coworkers. One of our non-negotiables is “sharing and receiving openly”. We encourage business developers to share customers to become a center of influence. We encourage team members to

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A 50-Foot Waste of Time

I was doing a little channel surfing Saturday morning and came across a movie I’ve heard about over the years but never had the occasion to see. The movie was none other than the 1950’s sci-fi classic, Attack of the

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Your Score vs The Customer Experience

Over the past 14 years we’ve conducted thousands of mystery phone shops. Over that same period we’ve had countless numbers of employees approach us saying they were “just shopped”. Some were right buy many more were wrong. In fact, we’ve

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Stop Thinking and Saying and Start Doing

Have you ever taken the time and listened to a state of the union address from the president? Any president? It doesn’t matter who the president is, they’re usually all the same. Lot’s of empty rhetoric filled with emotion and

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What’s the deal?!?!?

As a good friend of mine would say… what’s the deal? P90X, The Insanity Workout, The Atkins Diet, Jane Fonda’s Buns of Steel, Jared the Subway dieting guy (pictured) and the list goes on. For decades, Americans have been obsessed

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You Can’t Soar Like an Eagle With a Vulture Mentality

We see motivational posters about soaring with eagles. We hear quotes like “you can’t soar with eagles if you’re hanging around a bunch of turkeys”. Everyone seems to want to be like an eagle or so they say. While many

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Hat’s off to the great leader!

Great leaders spend their time taking hats off, not putting them on. If you’re a leader that’s a quote you should know and live by. Let’s look at leaders that put on more hats. This is the leader that has

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The Status Quo Protector

The Status Quo is formally defined as the existing state of affairs. Regardless of whether your organization is growing, stagnating or shrinking you should never be satisfied with the status quo. In fact, if you become satisfied then you officially

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SCMG, Inc.
9 Laurelwood Dr
Covington, LA, 70435
(800) 560-1127

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