One of the most interesting and sad things we see in organizations is managers that keep an underperforming employee on their team when it’s obvious to them and even people around them that this employee is just not qualified for
Read more →We love this quote… “Good intentions are no excuse for incompetence” – Peter Drucker Every time you are about to make an excuse for yourself or your direct reports for under-performance, think of this quote. Then ask yourself if you
Read more →Want to become more organized? Make a “Stop Doing List”. The reason for this list is to identify your most significant roadblocks to becoming more organized and reaching your goals. Everyone wastes time but the best employees and managers have
Read more →Very few leaders and managers work from a list. In fact over 80 percent do not have an updated disciplined approach to daily management. This is the primary reason so many of you say you are “too busy.” We have
Read more →As winter approaches I begin to think of last year’s winter. Will it be as cold? Will we get snow in south Louisiana again? I remember last year, Washington, DC got hit with some pretty bad weather on a few
Read more →Take a few minutes to listen to this recording of Nolan explaining the rules that need to be followed in order to hold an effective weekly team meeting. [audio http://www.divshare.com/direct/13073024-fdb.mp3]
Read more →Take a few minutes to watch this video of Andy Andrews “Burn the Boats”. This video can apply to all areas of life. As you watch it, think about your commitment to your company and your career. We talk a
Read more →It seems like one of the most difficult things we do at SCMG is convince managers of the importance of meeting with their direct reports on a daily basis. So we’re going to rename the daily meeting to the “Daily
Read more →“How did you hear about us?” That’s it. That’s the question. Every employee that opens accounts at your bank should be asking this question of all new customers. If an existing customer is opening a new account, the employee should
Read more →To all Presidents and Retail leaders,We are now into the fourth month of our intense focus on Deposit Acquisition (DAQ). At least 80% of leadership is currently supporting the DAQ process. Unfortunately only 40% of branch employees and 33% lenders
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