Management excuses that are destroying your “Relationship Based Culture” In our last post we discussed the Top 5 Excuses Made by Employees. Today we’re looking at the community bank manager. The manager’s job is to implement the vision and culture of the
Read more →Quite often managers are placed in their role because of experience and performance in a previous role. They are often the resident expert in their department. Sadly though, as a result of being the expert, a large number of managers
Read more →In all our years of implementing and managing incentive programs, we’ve seen just a handful of community banks successfully implement one that was effective and profitable. Most will get something in place only to see average to below average results and
Read more →Our last post was about relationships so we figured we’d stay on the same track for this post. The latest news we’ve read states that there are over 1.35 billion monthly active users on Facebook. And if you look up
Read more →Priorities… We all have them. They’re what we place first and foremost in our lives. Typically, most of us will have the four main priorities of Faith, Family, Health, and Finances (your order of these may be different). Beyond this, we
Read more →We talk about core scoring in business quite a bit. Amazingly, far too many leaders and manager fail to understand the benefit and importance of keeping score. Every leader should have a core score for the organization. Every manager should have
Read more →We’ve all heard the overused cliche’, “Outside the Box Thinking”. People are praised and promoted for such thinking. Many equate “outside the box” with “innovative” thinking. What’s also interesting about this thinking is that most of it is exactly that…
Read more →Where is your focus? Too often people focus on the wrong things and as a result end up in the wrong place. As a manager and leader, life becomes much easier and rewarding when you’re focusing on the right things.
Read more →We’ve all heard the stat and there is no doubt it is a fact… 10% do 90%. Your top 10% of employees do 90% of the work or production. Your top 10% of customers represent 90% of the business and
Read more →Being an effective meeting participant. We almost didn’t write this article because it seems much too obvious and way too basic. Many of us attend multiple meetings a day and have been doing this for years. You’d think we would
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