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Archive for the Management Category

Stop and Smell the Roses

It’s a common phrase and one we should listen to at times. Too often we get caught up in the day to day routine and it becomes such a routine that we get pretty good at going through it very

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A Telephone Disconnect

Whether it’s a community bank or a national bank, the results are usually the same. When we shop a bank branch for CD rates, loans, checking accounts, etc. we get roughly 95% just going through the motions and treating the

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Watching vs Doing

Take a few minutes to read this article we came across today titled, “Newsflash: Facebook isn’t real life“. It’s a great article on watching vs doing. As you read it, think about what you’re doing today. Are you proactively doing…

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Incentives Gone Bad

I read an article the other day about a police department in Maryland giving away a $1 bill to drivers who have all occupants wearing a seat belt. Not wearing a seat belt? They’ll give you informational literature and maybe

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You can’t win the lottery if you don’t buy a ticket

I saw a tweet @johnmaxwellco today that asked, “What’s one dream you would love to see come true?”. My first thought was… To win the lottery! My next thought was it might be difficult to win being that I don’t

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What are you doing on the busiest day of the month?

Branch Managers and Officers… Take 40 seconds to listen to this audio clip of Nolan speaking to a group of branch managers about “showtime” on the busiest days of the month. If you’re a branch manager or a loan officer,

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Stop Dumping and Start Selecting

Conventional wisdom says you should dump all you don’t want to do onto your best people while the paycheck collectors keep on collecting. We’ve never been accused of being conventional and we know this is a sign of a manager

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How Thick Are Your Glasses?

This video from the A&E TV show, Duck Dynasty, is a pretty good example of what happens when your glasses get too thick. I’m not much into reality TV but for whatever reason this show has caught my attention. After

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Are You Managing Them Crazy?

A Person’s Mental Health Gradually Improves in the Weeks After a Layoff. We saw this headline today on twitter from the Harvard Business Review @TheDailyStat. It goes on to state that at first when an employee is laid off his

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Is Your Organization Squeaky?

We’ve all heard the phrase, “the squeaky wheel gets the grease”. What amazes me is the sheer ineptness of leaders and managers that actually apply that philosophy to their organizational culture. In fact, it’s the complete opposite of an advocate-based

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