Ready or not, mobile banking is here and it’s not just for the Gen-Y’ers. Check out the linked article below. Also, take time again to read our recent post on Mobile Banking. Older Customers are Heavy Users of Mobile Banking
Read more →Take a few minutes to watch this video of Andy Andrews “Burn the Boats”. This video can apply to all areas of life. As you watch it, think about your commitment to your company and your career. We talk a
Read more →They key to a successful business is having a network of Advocates singing your praises. It’s called word of mouth marketing and it works every time it’s implemented. One aspect often neglected in an Advocate Culture is making yourself an
Read more →Bank of America has been losing 18% of its checking accounts annually according to CEO Moynihan. Other large banks are in the same position. If your bank is not growing the number of net checking accounts by 15% a year
Read more →Take a couple of minutes to listen as Nolan Knight explains a key component of coaching…. belief in your direct reports. This is a clip from a recent session on Coaching. http://www.divshare.com/flash/audio_embed?data=YTo2OntzOjU6ImFwaUlkIjtzOjE6IjQiO3M6NjoiZmlsZUlkIjtpOjEyODg2MjIzO3M6NDoiY29kZSI7czoxMjoiMTI4ODYyMjMtN2M0IjtzOjY6InVzZXJJZCI7aToxNzY5MjM0O3M6MTI6ImV4dGVybmFsQ2FsbCI7aToxO3M6NDoidGltZSI7aToxMjg3NDQ5Nzk1O30=&autoplay=defaultCoaching – Belief
Read more →The future of banking is mobile banking! Mobile banking is the ability to perform the majority of banking transactions over a mobile phone. The primary benefits of mobile banking are: Convenience Transactions are completely portable and do not require an in-person
Read more →It seems like one of the most difficult things we do at SCMG is convince managers of the importance of meeting with their direct reports on a daily basis. So we’re going to rename the daily meeting to the “Daily
Read more →If you think Bank of America is your competition then maybe you’re as bad as they are. We do tons of shops and with many of the big banks it’s usually the same. They’re horrible on the phones and they
Read more →There are certain actions that are within your control as leaders and managers of community banks that will allow you to substantially add to your net income in 2011. Over the next few days we will be sharing a few
Read more →I’m convinced I can predict the future. We conduct phone shops each month for many banks and I’m convinced more than ever that I can predict the score of a future shop for the majority of the managers at these
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