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Archive for the SCMG Category

Top 5 Posts of 2015

Top 5 Posts of 2015

Looking forward to a great 2016 It’s been a great year at SCMG and we’d like to say thank you to everyone that has commented, shared and followed our blog. This week we are sharing our top 5 blog posts

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2015 Community Bank Bloopers And Outtakes

2015 Community Bank Bloopers And Outtakes

Did that really happen? We deal with a large number of banks and bank employees throughout the year and we’re always amazed at some of the things we see from community banks. We expect craziness at the big banks! But

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Are You A “Net Gain” Or A “Net Drain”?

Are You A "Net Gain" Or A "Net Drain"?

Some produce and some create extra work An evaluation of yourself and your direct reports is something that should be done more often than once a year during the annual review. Evaluation should be a daily function because if you’re not improving

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Pardon The Turkey

Pardon The Turkey

Every turkey has its day Each year, just before Thanksgiving, our government has a tradition of giving one lucky turkey a presidential pardon. Actually, each year a turkey and its alternate (there is an alternate in case the first turkey can’t

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Another Article on How To Be A Great Leader… Seriously?

Another Article on How To Be A Great Leader... Seriously?

A leader worth following Community banks are spending a tremendous amount of time, energy and money developing a strategic plan for the coming year. Some are doing it because they have a vision for their bank and others are doing

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A Customer’s Bank Eye View

A Customer's Bank Eye View

Customers are watching and making assumptions One of our team members had an interesting experience when visiting his community bank the other day. This is what he saw… When going to the drive-thru of my community bank the other day I noticed a

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You Can’t Fix Lazy, Crazy, and Stupid

You Can't Fix Lazy, Crazy, and Stupid

It sticks out like a sore thumb Lazy, crazy, and stupid exists in all banks. That’s an undeniable fact. Everyone knows it, but few are willing to point it out, because in reality, many of these types of employees are managers,

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Community Banking In A Selfie World

Community Banking In A Selfie World

Forget the Millennials, fix the selfie mentality in your culture One could argue that the selfie was first introduced by Narcissus in Greek Mythology as he admired and fell in love with his own reflection in a pool of water. This same narcissistic,

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North Alabama Customer Service Ranking

North Alabama Customer Service Ranking

North Alabama Banks – Customer Service Ranking Banks spend large amounts of money driving business into the bank. The first experience for many customers will be on the telephone. In our most recent North Alabama Customer Service survey, we were able

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Is Your Bank’s Subculture Taking Over?

Is Your Bank's Subculture Taking Over?

Most community banks have two cultures and don’t even know it So often community bankers spend time worrying about the competition. How do we beat the big banks? How do we keep up with their resources and technology? They worry about other community

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SCMG, Inc.
9 Laurelwood Dr
Covington, LA, 70435
(800) 560-1127

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