Starting April 21st, Your Organic Traffic Could be in Jeopardy While there are very few people who click beyond page 1 of search engine results to find what they’re looking for, the vast majority of searchers will rarely make it
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Many employees are misquoting, misstating, and misinforming For 20 plus years, we’ve conducted thousands of telephone mystery shops with hundreds of hours of recorded calls. What we’ve found is that well over 75% of bank employees are out of compliance when
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Increased loan demand is creating a need for more deposits in community banks In the past several months, we’ve come across a large number of community banks that are in need of deposits to keep up with the increased loan
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Setting the stage for a successful call program in your Community Bank We’ve successfully implemented call programs in community banks for over 20 years. When done right, you can increase your core deposits, build on current relationships and create a
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How do I motivate my team? With thousands of books, seminars, workshops, and training about motivation, one would think that motivating your team would no longer be an issue. Being that the question keeps coming up, could it be that managers
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Why are 80% of community bank accounts not making money? New regulation is consuming valuable time and money from community banks, putting many in survival mode. While it’s critically important to spend the time and assets on regulation, many community
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Leadership excuses are killing your “Relationship Based Culture” Should a leader be feared or loved? Are leaders made or born? Wherever you stand on these questions, none of it matters when it comes to making excuses. The leader that lives by the
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Management excuses that are destroying your “Relationship Based Culture” In our last post we discussed the Top 5 Excuses Made by Employees. Today we’re looking at the community bank manager. The manager’s job is to implement the vision and culture of the
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Excuses will doom your “Relationship Based Culture” Community Bankers… the little guy, the ones who offer the best service, the caring people, the local bankers making local decisions, and the list goes on. Seems like we have it all covered, but
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We’ve read articles recently that incentive plans don’t work. We’ve seen banks end their failed attempts to implement incentive plans, and we’ve dealt with banks that believe employees get a salary for their job so why should they get incentives.
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